The County Veterans' Service Officer works under the direct supervision of the Director of the Indiana Department of Veterans' Affairs (IDVA) although appointed and paid by the county. The service officer must have served at least 6 months of active military service in the armed forces. The service officer must attend an annual training conference, normally conducted in June, to receive update training and to re-certify as competent as a service officer.
 

The primary function of the service officer is to assist veterans, their dependents and survivors, in obtaining the state and federal benefits to which they may be entitled. In that capacity the service officer will help with the completion of federal and state applications for those benefits.